Artificial Intelligence in the Workplace (03:04)
Reporter Rohan Silva looks at how robots are replacing industry and white collar jobs. In Merthyr Tydfil in Wales, Margaret Davies lost her job when people went online to submit tax returns; she believes computers cannot replace human interactions.
Automated Technology Advances (02:21)
Airport self check-ins, Uber, and driver-less trams have replaced tasks once done by people. Academic experts Andrew McAfee and Erik Brynjolfsson say we are on the cusp of an artificial intelligence revolution.
Thinking like Humans (02:04)
Middle class jobs like secretaries and accountants are undergoing automation. Approximately 800,000 office jobs have been lost in the U.K.; 10 million are at risk in the next two decades. Jobs requiring creativity, skill, and care are generally safe.
Coping with the Unexpected (02:23)
Autonomous cars symbolize rapid advances in artificial intelligence. Rohan accompanies Jez Coates in a pod that will take people home from train stations. Coates predicts commercial vehicle "platoons" to save fuel.
Fact vs. Science Fiction (02:12)
The U.K. government has made false predictions about artificial intelligence, such as the Unimate and the walking chair. Truck driver Bob Wain does not think automation will work for large commercial vehicles, for practical reasons.
Exponential Technological Advancement (02:03)
McAfee and Brynjolfsson say artificial intelligence will advance at a faster rate in the next decade. It is easier to create and replicate new things in the digital world than in the physical world.
Self-Improving Intelligence (02:01)
Virgin Trains uses a software program to sort incoming customer service emails; staff members "teach" it to learn from its mistakes. The company uses the technology to free employee time for other tasks.
Becoming a Virtual Presence (02:34)
Using an iPad on wheels, Rohan remotely controls a “robot” representing his physical self. Smarter machines will save us from mundane work. Automation has replaced 800,000 British jobs but is helping create 3.5 million jobs.
Favoring Creativity over Ordinary Skills (03:27)
As technology replaces people, experts predict super rich companies requiring small, highly skilled work forces. Digital photography forced Kodak to downsize in 2012; Instagram employed just 13 people. British schools are introducing a computer science curriculum cultivating problem solving and empathy.
Automation Threat (03:17)
Britain's voluntary approach to training investment has failed the labor market. Adults lacking high skills risk being replaced by technology; Lord Digby Jones encourages them to be adaptable and calls for government retraining programs. McAfee believes entrepreneurship will drive employment.
Artificial Intelligence in Medical Settings (02:50)
A Boston hospital uses a super computer to analyze patient data every 3 minutes— decreasing human error. It can help diagnose rare diseases and forecast death within 30 days. Machines will do some jobs better than us; our challenge is to stay highly skilled and creative.
Credits: Could A Robot Do My Job? (00:0-34)
Credits: Could A Robot Do My Job?
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