Introduction: Supporting Children in Resolving Problems and Conflicts (04:36)
Children learn problem solving skills in play, stories, and through real conflicts. This helps them develop important communication, empathy, and negotiating skills. This program features comments by program directors, childhood consultants, an early childhood therapist, and teachers.
Creating an Environment that Encourages Problem Solving (00:44)
Strategies include providing a consistent, predictable daily routine, encouraging children's language development, and playing in partnership with children.
Providing a Consistent, Predictable Daily Routine (03:53)
HighScope's plan-do-review process helps children learn how to make constructive choices, supporting their emerging self-identity and social skills. Knowing the routine helps children feel secure and in control; participating builds community. Adults can plan activities around social learning.
Encourage Children's Language Development (06:24)
Vocabulary is essential for building positive relationships. Be warm and positive in conversations; describe and imitate children's actions; read books about feelings; and talk with children about feelings. Descriptive language is important for bilingual learners. Adults should acknowledge feelings when they occur.
Play in Partnership with Children (05:35)
Strategies include encouraging learning about feelings and helping children resolve problems arising during play. Letting go control of the situation facilitates learning about each child. See examples where adults encourage clear communication, problem solving, and social success.
HighScope's Six Steps to Conflict Resolution (03:35)
Teachers should approach calmly, acknowledge the children's feelings, hold any object in question, gather information, restate the problem, ask for ideas for solutions and choose one together, and give follow-up support. A teacher uses this model to help resolve a fire truck conflict.
Neutral Adult Problem-Solving Approach (05:48)
Gillen Brewer School Head Donna Kennedy discusses the importance of listening to children's perspectives and allowing children to express themselves and release emotion. She walks through HighScope's six conflict resolution steps during a fire truck conflict.
Problem-Solving with Limited Verbal Skills (02:42)
Gillen Brewer School head teacher Tamar Gressel discusses supporting non-verbal students to communicate during problem solving. See a conflict where an adult "interprets" student needs and helps negotiate sharing toys.
Examples of Each Conflict Resolution Step (08:00)
View scenes in which adults approach calmly, acknowledge the children's feelings, hold objects in question, gather information, restate the problem, ask for solution ideas and choose one together, and give follow-up support.
Train Track Conflict (04:44)
Gressel uses HighScope's six step problem solving approach to negotiate multiple solutions with children with limited verbal skills. Bloomingdale Family Program head teacher Joyce Dye discusses the process of making problem solving a classroom routine.
Strategies to Use Now to Prevent Bullying Later (04:17)
Young children are physically and verbally aggressive when frustrated or angry. Teachers should engage in problem solving every day and avoid labeling children. Instead of punishing, give children time and support to develop conflict resolution skills.
Developing Problem-Solving Solutions (06:34)
Early in the school year, most children react to conflicts with shoving and shrieking. As they experience daily problem solving, new verbal skills gradually replace physical reactions. Compare negotiations from early and later in the school year.
Additional Skills Mastered through Problem Solving (05:17)
Teachers should recognize that children are developing creativity and critical thinking. When adults ask children to generate solutions, children stay calmer and become more skilled at generating collaborative and inclusive solutions. They also become more independent while carrying out solutions.
Help Children Learn how to Be Friends (05:59)
Child psychologist Cathy Kaufman Iger discusses including feelings in play and naming feelings to help children understand the emotional lives of others and read social cues. Teachers can also help distinguish between classmates and friends while promoting respect.
Balance Limit-Setting Interactions by Following Up with Positive Interactions (07:56)
Educators should provide positive experiences after telling children "no" to avoid a negative cycle and prevent bullying behaviors. See examples of adults setting limits clearly and positively, followed by positive interactions.
Be a Positive Role Model (03:05)
Adults should use calm voices to create positive environments and use "I" statements when upset to model constructive expression of feelings. See examples.
Be Proactive (05:40)
Adults should read and discuss books about problem solving and feelings, use the message board to talk about problems and solutions, use the word "problem" often, and perform puppet shows about problems and feelings. See examples.
Supporting Children in Resolving Problems and Conflicts: Summary (04:15)
HighScope's conflict resolution approach strengthens children's emotional-social growth by paying attention to their feelings and social problems. Adults provide support for developing courage and confidence to try new activities and make new friends, cooperate with others, and be motivated learners.
Credits: I Want All The Turns! Supporting Children in Resolving Problems and Conflicts (00:55)
Credits: I Want All The Turns! Supporting Children in Resolving Problems and Conflicts
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