Retail Business Owner: Main Duties and Responsibilities (00:38)
Scheduling, customer service, problem solving, advertising, and managing staff are a large part of this job.
Retail Business Owner: Career Beginnings (01:32)
Payne began working part-time after having children. She went to full-time and purchased her business in 2012.
Retail Business Owner: Keys for Success (02:27)
Payne focuses on her strengths when competing with neighboring stores.
Retail Business Owner: Education and Certification Requirements (01:25)
There is no training or certifications but socializing with the customer is important in this profession.
Retail Business Owner: Workplace Atmosphere (01:22)
Payne describes the store atmosphere as laid back and social. She creates her own hours.
Retail Business Owner: Advice for Aspiring Pros (02:00)
Payne notes that confidence and passion are important in any line of work.
Retail Business Owner: A Day on the Job (01:41)
Payne plans her day but remains flexible. Pricing, resetting the store, and receiving deliveries are common tasks.
Retail Business Owner: Industry Goals and Services (00:46)
Payne sees brick and mortar malls being less significant in the future.
Retail Business Owner: Industry Challenges (01:35)
Payne believes social interaction in retail is more important than online retail.
Retail Business Owner: Looking at the Future (01:08)
Payne sees less of a corporate market and more individual stores for the future of retail.
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