Introduction - Exploring Autonomic and Cognitive Solutions (01:42)
Autonomic and cognitive solutions will improve efficiency and reduce costs. This video features Jonathan Crane and is intended to inform professionals on the latest trends. This segment orients viewers to the topics that will be covered in this video including insights into today's landscape, benefits, challenges, best practices, and future innovations.
Today's Autonomic and Cognitive Technology Landscape (06:11)
Darrell Plumber predicts 20% of business content will be authored by machines by 2018. Crane explains how technologies have evolved in recent years. Cognitive solutions remove the managing engineer and create virtual employees.
IPSoft's "Amelia" (04:02)
The corporation built a process ontology that attempts to mimic the human brain. Autonomic solutions can remediate daily problems that occur within the IT department. Crane suggests selling home insurance through a cognitive virtual employee.
Speed of Uptake: Autonomic and Cognitive Solutions (03:42)
Creativity and sensing emotions are difficult to automate because they are essential to the human experience. Automation is faster, better, and more reliable than traditional problem-solving in IT. Crane discusses compliance issues with a human employee.
Benefits and Challenges: Autonomic and Cognitive Solutions (08:37)
Challenges include resistance to change and fear of job elimination. Cognitive innovation drives efficiency and reduces costs. Crane describes how corporations need to assign a chief transformation officer to migrate a traditional company to a digital one.
Conclusion - Exploring Autonomic and Cognitive Solutions (04:41)
Best practices include find a problem area, build a foundation of automation, and gradually grow, working incrementally. Crane cautions humans inherently resist change, but if a CTO can explain it in a way that motivates and excites employees, cognitive solutions can be successful.
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