Introduction- Top Questions to Ask Your Cloud Provider (00:38)
This video features George Monsalvatge and is intended to explain the primary concerns surrounding the cloud. This segment orients viewers to the topics that will be covered in this video including data safety, physical security, trustworthiness, stability, and legal issues surrounding other tenants.
Data Safety: Top Questions to Ask Your Cloud Provider (06:44)
Most data breaches occur from within the organization. Have a security policy in place that protects the corporation from liability and defines what type of data can be kept in the cloud. Only 9.4% of providers encrypt data at rest; Monsalvatge examines various security reports that can be performed.
Physical Security of Your Data: Top Questions to Ask Your Cloud Provider (02:05)
Because most data is not encrypted at rest, it can be stolen. Monsalvatge describes how a student used to steal confidential information from a company and sell it to a competitor.
Trustworthiness of Your Provider: Top Questions to Ask Your Cloud Provider (09:31)
The provider may or may not be located in the United States. Review local laws regarding data where mirror sites are located. Monsalvatge emphasizes performing a risk assessment, asking about background checks, and what controls the provider uses to protect data.
Disaster Recovery: Top Questions to Ask Your Cloud Provider (07:06)
Discuss with the provider what type of backup procedures the company utilizes and how far back the data is kept. Examine where copies of the data are stored and who has access to them. Ask if the provider adheres to regulations that affect your company; examples include HIPPA, COBIT, Gramm-Leach-Bliley Act, and the Sarbanes-Oxley Act.
Compliance and Security: Top Questions to Ask Your Cloud Provider (02:38)
Ask how frequently the provider meets service level agreements and if you will be notified if a breach occurs. Perform a risk assessment study to ensure that the provider is compliant and secure.
Stability of Your Provider: Top Questions to Ask Your Cloud Provider (05:21)
Ensure the service provider is financially stable and is reputable. Check that the company does not outsource to a third party. Ask for a guarantee that the data will not become the property of the creditor if the provider goes bankrupt.
Legal Issues Affecting Other Tenants: Top Questions to Ask Your Cloud Provider (02:01)
Ask how the provider ensures that any legal actions taken against another tenant will not affect you. Monsalvatge examines how to migrate data using direct cloud-to-cloud migration, an on-premise transfer, or starting fresh.
Conclusion- Top Questions to Ask Your Cloud Provider (01:23)
Monsalvatge summarizes the video. It is good to trust your service provider but verify your feelings.
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