Introduction—Spanish: A Crash Course for Healthcare Providers (17:34)
Learning objectives include creating neural hooks to help remember terminology, perform basic triage, and establish a rapport with patients; this course is not meant to replace and interpreter. Anna Plage describes how to mitigate common fears of medical professionals and patients when interacting.
Pronunciation: Letters (14:58)
The manual includes body parts, verbs, medications, first aid, and nouns. Participants pronounce vowel and consonant sounds that are different in the Spanish language. Plage practices phrases.
Nouns and Gender (03:31)
Nouns possess masculine and feminine articles that match their respective gender. If the word ends in the letter "o" assume it is masculine.
Action Verbs (11:29)
Plage acts out common action verbs to help the audience learn the vocabulary and achieve maximum retention. "Se" at the end of a verb means to incorporate the whole body. Plage quizzes participants on terminology.
Close Ended Medical Questions (08:23)
Learn how to conjugate "ir," "ar," and "er" verbs. Plage describes how to ask patients common questions for an initial assessment using the vocabulary taught in the last segment. Participants divide into groups, acting out verbs and asking questions.
Open Ended Medical Questions (18:05)
Two common irregular verbs include "poder" and "dormir." Learn how to ask "how," "what," "where," "who," "when," "why," and "how much." Plage plays a mnemonic song for maximum retention and conjugates phrases using previously learned vocabulary; members of the seminar play Spanish terminology connect four.
Useful Sentences (10:35)
Learn practical phrases for medical assessments including "what is your goal?," "what brings you to the office?," and "can you walk without pain?." Plage teaches how to create a negative sentence. Participants conjugate sentences on their own and then review the results.
Cultural Differences (07:02)
Americans prefer 12 more inches of personal space than Latin Americans. Most immigrants that come to the U.S. originated in an indigenous community that does not speak Spanish. Plage discusses cultural competency differences.
Gathering Patient History (28:10)
Learn practical phrases for gathering medical history including "ha tenido," and "podía." Participants divide into groups, practice initial intakes, and perform exercises for maximum retention.
Turning Verbs into Past Tense (15:04)
Learn how to conjugate "ar," "ir," and "er" regular verbs in the past tense. Plage provides a cheat sheet for irregular verbs. Participants review questions commonly used during assessments that begin with "when was the last time that."
Addressing Patients (11:10)
Most Latin Americans receive surnames from both parents. Spanish speakers will introduce themselves with just their father's name, but the mother's last name will appear on official documents. Plage describes how marriage and children's names change.
Future Tense (14:42)
Learn how to provide explanations and commands using "going to" and "do me the favor of." Participants share what they will do in Spanish when they get home. Play "Simon Says."
Conditional Phrases (13:38)
Learn how to say "if/then" phrases. Participants divide into small groups, role-play giving suggestions to solve different situations, and review conclusions.
Time and Healthcare (06:54)
Learn key phrases to tell someone the time and what time an event occurs. Latin Americans do not use A.M. or P.M. but refer to the time of day. Participants practice common phrases using hours and minutes; after midnight use "de la mañana."
Giving Order of Events (12:58)
Plage describes how to give instructions to patients in sequence. Participants order directions using "first," "then," and "lastly." Other words related to time include "nunca," "una vez," "dos veces," and "siempre."
Do not use children as translators. Patients may not feel comfortable with family members knowing specific information. Plage describes liability issues when not using accredited interpreters; match the gender of your patient with the translator.
Spanish Language Resources (11:49)
Plage recommends www.wordreference.com, www.medicalspanish.com, and the following apps: Medibabble, Duolingo, Stranslator, and Word Lens.
Use "ser" when something is more long-term, permanent, or is an essential quality; apply "estar" when describing a transient or temporary item. Plage describes exceptions and acronyms to help remember how to use each form of "to be." Participants practice verb conjugation.
Mental Status Exams (10:37)
Participants divide into groups and play "Jeopardy" translating questions. Learn common phrases when assessing mental health using "ser" and "estar."
Diagnostic Questions (13:06)
Learn common phrases "how do you feel?," "what do you prefer?," and "how does it taste?." Plage pronounces description words. Some adjective and emotion endings change depending on the person's gender.
Mental Health Issues (13:31)
Individuals from Latin American find depression and anxiety a more taboo topic than Americans. Plage describes using "tiene ganas" and other vocabulary in difficult situations like self-harm, suicide, desire, addiction, and other sensitive subjects; participants practice asking assessment questions with empathy. Watch a video on being an illegal immigrant.
Diet and Nutrition (23:51)
Plage describes common vocabulary and phrases when discussing food choices. Learn how to give an explanation using "es necessario," "es importante," and "es recomendable." Participants write down explanations they use in their daily practice.
Physical Therapy (15:44)
Plage explains common vocabulary and phrases of different exercises. Learn how to ask about a patient's symptoms using "hay" or "tiene." Participants divide into groups and role-play diagnosing complaints.
Wound Care (18:47)
Plage reviews additional vocabulary pertaining to first aid. Participants divide into groups, receive wounds, give instructions for care, and provide recommendations. Language learning builds on itself; just one word in Spanish will reassure your patient.
End of Patient Interaction (16:56)
Plage reviews common vocabulary given during discharge such as "non-weight bearing," "partial weight bearing," "return to work in," "your appointment is at," "written excuse," and "prescription." Learn how to refer patients to another specialist or organization. Keeping "CNN en Español" on will help tune your ear to the language.
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