Segments in this Video

Effective Communication and Interviewing Skills: Introduction (01:01)

FREE PREVIEW

Health history is vital to physical examination interpretation and appropriate care. Foster a positive partnership with patients and involve him or her establishing a thorough history. This program will demonstrate ways to prepare the setting and yourself for effective communication with patients.

Preparing for the Interview (01:08)

Learn tips for preparing the setting to establish patient history. Consider the structure of the history: identifiers, chief complaint, history of current problem, past medical history, family history, personal/social history, and systems review.

Building a History: Headache (04:26)

See a clinician/patient interview. Interviewing elements include: formal address, open-ended questions, body language, clarification, hidden concerns, OLD CARTS mnemonic, direct questions, alert listening, note taking, facial reactions, reflection, communication barriers, and CAGE questionnaire.

Building a History: Headache— Ineffective Communication (02:51)

See a clinician/patient interview that exhibits several ineffective communication skills. Be attentive to effective communication when discussing sensitive issues.

Building a History: Abdominal Pain (05:28)

See a clinician/patient interview where effective communication helps the examiner identify the patient's problems. Elements include: minimal furniture, interpreter, open-ended questions, body language, empathy, PQRST mnemonic, direct questions, respect silence, alert listening, hidden concerns, communication barriers, assure confidentiality, HITS mnemonic, summarize, and clarification.

Building a History: Abdominal Pain— Ineffective Communication (03:10)

See a clinician/patient interview that exhibits several ineffective communication skills. Be attentive to effective communication when discussing sensitive issues.

Setting and Communication Summary (00:29)

Effective communication in an appropriate setting helps medical personnel build a thorough and accurate medical history.

Credits: Effective Communication and Interviewing Skills: Mosby's Physical Examination Video Series (01:15)

Credits: Effective Communication and Interviewing Skills: Mosby's Physical Examination Video Series

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Effective Communication and Interviewing Skills: Mosby's Physical Examination Video Series

Part of the Series : Mosby's Physical Examination Video Series
3-Year Streaming Price: $259.00

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Description

With realistic examples of both effective and ineffective methods of communication, this unique video demonstrates both how to build rapport with patients and develop therapeutic communication skills.

Length: 21 minutes

Item#: BVL128595

Copyright date: ©2010

Closed Captioned

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Mosby's Physical Examination Video Series

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Performance Rights

Prices include public performance rights.

Not available to Home Video customers.


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