Segments in this Video

Existing and Interacting in Society (02:46)


Societies have developed differently, creating people with varying traits, practices, and beliefs. From languages to religions to cultural identities to social behaviors, much varies between people across the globe. The United States is one of the most culturally diverse nations.

Cooperation and Collaboration (02:05)

Culture is the way humans evaluate their surroundings, and culture shock can occur when people come into contact with fundamentally different cultures. Cultural diversity is positive and important as the world moves to an increasingly culturally diverse situation.

Cultural Competent Care (02:20)

The American Nursing Association requires healthcare providers to attend to patients in ways that align with and respect patients' cultural beliefs. Through cultural awareness, healthcare workers can provide care that respects and understands the cultural needs of patients and refrain from imposing their own cultural norms onto patients.

Mix Cultural Understanding With Care (04:03)

Each person is a member of a particular culture and holds their own values, which they share with others. In an increasingly diverse country like the United States, cultural competence is required on a regular basis. Some aspects that may lead to conflict include religious beliefs, language, and family interaction, but with understanding and respect, conflict can be avoided.

Progressively More Diverse Population (03:52)

Some cultural practices of Western medicine that different from other cultures include meliorism, therapeutic aggressiveness, and standardization. Some cultures advocate grace and acceptance over aggressive treatment and may not be interested in immediately trying to fix a condition with drugs.

Genuine Care and Empathy (03:00)

Factors expected to aid in an organization's becoming more culturally competent include valuing diversity, cultural self-assessment, and the possessing of institutionalized cultural knowledge. Such elements are to be manifested at all levels of an organization, from policy-making to practice.

Institutional Values (02:55)

In the United States, care facilities are often run in a traditionally Anglo-American fashion, putting emphasis on action, change, and aggressive treatment, often using technology, surgery, and prescription drugs. With the growth of diversity in the population, more patients who do not share these cultural ideas are being served in institutions that practice these values.

Give-and-Take Situations (04:12)

The American concept of time differs dramatically from other cultures, as many people do not plan ahead and think of healthcare as a preventative measure the way most Americans do. In healthcare, communication is vital in establishing trust and empathy, so language barriers can seem difficult initially. Nonverbal communication can be extremely reliable and indicative of the way patients are feeling.

Cultural Brokering (02:03)

Research suggests the prevalence of four major issues with healthcare and cultural competency. Clinical differences in ethnic groups and communication are two such issues.

Clients' Rights (03:05)

The intricacies of family interaction in healthcare situations can be challenging. Some family members may be domineering or pushy because they feel guilty or because their households operate in such a fashion. Eating habits and religious practices can also be sources of conflict or difficulty.

Respecting Belief Systems (03:15)

An idea to create trust and understanding with a patient of another culture is to learn a bit of the patient's language, which shows a willingness to learn. Using visual aids in the client's language is also helpful, and practicing patience is key.

Credits: Cultural Diversity in the Workplace (00:29)

Credits: Cultural Diversity in the Workplace

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Cultural Diversity in the Workplace

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Culturally competent care adapts care interventions to the cultural needs and preferences (ethnic and religious beliefs, values, and practices) of diverse clients. This video provides practical and effective methods of recognizing and dealing with the special needs of different cultures.

Length: 35 minutes

Item#: BVL120688

Copyright date: ©2015

Closed Captioned

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