Home Health: Cultural Diversity in Healthcare: Introduction (03:52)
Hear definitions of culture, race, and ethnicity. Statistics reveal racial ethnicity of the American population. Within each ethnic group, there are sub-sects with different religions, cultures, governments, and language.
Culturally Competent Care (03:18)
Learning about other cultures fosters collaboration and cooperation, and helps dispel stereotypes and bias. The American Nursing Association requires nurses to honor a patient's cultural diversity. Culturally competent health care describes treating a patient in a way that respects their diversity and the cultural factors that can affect health and illness.
Respect for Cultural Diversity (04:03)
A conflict could arise if a health care worker ignores a patient's cultural beliefs. Consider a client's religious beliefs, language, non-verbal communication, food preferences, space requirements, family interactions, and pain management. The Asian population is the fastest-growing ethnic population in America.
Empathize With Your Client (03:51)
Western medicine philosophy includes the following concepts: meliorism, dominance over nature, activism, timeliness, therapeutic aggressiveness, future orientation, and standardization. Eastern medicine philosophy is more rooted in nature and introspective. Hear statistics on ethnic minorities.
Caring and Empathy (04:20)
Cross, Bazron, Dennis, and Isaacs describe the five elements to becoming culturally competent. Treat others with respect, ignore your own personal prejudices, and remember the patient's ethics are the priority. Western medicine is more aggressive and active than other cultures.
LEARN Acronym (05:45)
Understand the guidelines for a multicultural population. Learn tools to problem solve cultural differences including time management and language. Non-verbal communication helps indicate a patient's feelings but may have different connotations depending on the person's cultural background.
Cultural Competency (05:07)
Challenges to becoming culturally competent include: recognizing different ethnic medical predispositions, communication, family interaction, food preferences, and religious preferences. A cultural broker or interpreter may help facilitate change and reduce conflict.
Fostering Cooperation and Establishing Trust (03:15)
Learn a few phrases in your client's language and look at the patient when they are speaking. Foster dignity, by letting the patient make decisions about their care. Listen to patients carefully to understand their perspective.
Credits: Home Health: Cultural Diversity in Healthcare (00:28)
Credits: Home Health: Cultural Diversity in Healthcare
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