Segments in this Video

Processing Communication Stimuli (04:53)


Processing communication is a three step process: selective attention, perceptual filters, and predispositions. Courtney Miller cites examples of things that can influence our interpretations.

The Johari Window (05:21)

In the 1950s, Joseph Luft and Harry Ingham devised a way to conceptualize self-disclosure. The four windows can vary in size.

Symbols and Referents (04:55)

Dr. Susan Wildermuth states "all human communication is symbolic." A symbol is something that represents a referent; the connection between the two can be easy or difficult to distinguish. C.U. Ogden and I. A. Richards proposed the Triangle of Meaning in the 1920s.

Overlapping Codes (04:43)

Different cultures and co-cultures can have different codes; some shared meaning is necessary to communicate. Some non-verbals are not universal and can cause miscommunication. Dominant cultures tend to set the code; co-cultures may have to modify the message.

Distance Zones (05:09)

When studying North Americans, Edward T. Hall identified differences in spatial zones. The four main distance zones include: intimate zone, personal zone, social zone, and public zone. Different cultures have different spatial zones.

Paralanguage (04:53)

Paralanguage is the non-verbal components of a verbal message. Vocal cues include speed, tone, pitch, volume, and expression; it is important to know how you sound to others. Vocalizations are sounds that may have varying meanings.

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Introduction to Communications: Verbal and Nonverbal Communication

Part of the Series : Introduction to Communications
3-Year Streaming Price: $169.95



This film identifies aspects of verbal and nonverbal communication as well as psychological and interpersonal factors. Topics include: the Triangle of Meaning, the Johari Window, spatial zones, symbols and referents, and paralanguage.

Length: 31 minutes

Item#: BVL117895

Copyright date: ©2012

Closed Captioned

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Not available to Home Video, Dealer and Publisher customers.