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Working Constructively in a Sales Team: Sales and Service Masterclass

This program takes a detailed look at the dynamics of teamwork and offers fresh insights that challenge widespread misconceptions about how to get the most out of a sales team. In this video, users will learn the characteristics of a great sales team, promoting diversity and communication, promoting a positive environment and culture, and encouraging and motivating poor performance on an individual basis. Viewable/printable educational materials are available online. Part of the series Sales and Service Masterclass. (13 minutes)

Playing preview clip:
Characteristics of a Successful Team
Viewers learn the characteristics of a great sales team. Teams will generally be comprised of a diversity of people. Managers discuss destructive behaviors such as gossiping.