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Selling Yourself First: Sales and Service Masterclass
©2009

In this informative program, viewers discover excellent strategies to create a great impression and build positive relationships. Michael Schiffner offers specific tools to overcome the de-motivation that affects sales people from time to time. Topics covered include the importance of personal presentation, physical and mental fitness, positive body language and warm tone, how to stay motivated, and the importance of a good attitude. Viewable/printable educational materials are available online. Part of the series Sales and Service Masterclass. (12 minutes)

Playing preview clip:
Trust in Business Relationships
Peter Quarry introduces his panel of experts. Trust is critical in successful business relationships.