Job interviews are, by nature, challenging and stressful—but they don’t have to be a complete mystery. This program illustrates the basic interview format that most applicants can expect and the best way to deal with each phase of it. Featuring a dramatized case study, the video follows a discouraged young woman who has gone through a series of disastrous interviews. With help from an interview coach, she learns how to identify her strengths, practice with mock interviews, implement listening and communication skills, adopt a professional appearance, use appropriate body language, and convey potential with the STAR system. (24 minutes)